Privacy Policy

1. Introduction

Welcome to Contenify AI ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you use our platform at contenify.ai and related services.

By using Contenify AI, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: email address, password (hashed), and role when you register.
• Usage data: how you interact with the platform, features you use, and content you generate.
• Payment information: handled entirely by Razorpay — we do not store your card or banking details.
• Communication data: messages you send us via the contact form or support channels.
• Technical data: IP address, browser type, device identifiers, and log data collected automatically.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Process transactions and send billing-related communications.
• Send you product updates, security alerts, and support messages.
• Personalize your experience and deliver relevant content suggestions.
• Monitor and analyze usage patterns to improve the platform.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations.

4. Your Content

Content you create using Contenify AI — including articles, drafts, and prompts — belongs to you. We do not use your content to train AI models, sell it to third parties, or share it without your consent. Your content is stored securely and is accessible only to you (and team members you explicitly grant access to).

5. Cookies and Tracking

We use cookies and similar tracking technologies to maintain session state, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

6. Third-Party Services

We work with carefully selected third-party providers:

• Razorpay — payment processing (subject to Razorpay's Privacy Policy).
• Google OAuth — optional sign-in (subject to Google's Privacy Policy).
• Cloud infrastructure providers — secure hosting and data storage.

We do not sell your personal data to advertisers or data brokers.

7. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, tax, or fraud-prevention purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Data portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, contact us at privacy@contenify.ai.

9. Security

We implement industry-standard security measures including encryption in transit (TLS), hashed passwords, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure — we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via an in-app notice. The date at the top of this page indicates when the policy was last revised.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@contenify.ai or visit our Contact page.